Privacy policy

Use of Internet Cookies

An Internet cookie is a small file that a Web page or e-mail message sends to your Internet browser, which can then save it on your hard drive. They allow saving information about your settings and sessions and allow access to web pages without re-personalization.

The web browser can be set not to accept Internet cookies. In this case, you will be able to view our websites, but you will not be able to create a user account or place an order.

Our website uses the following cookies:
1. A cookie with which you add a product to your favorites and which is stored for 365 days
2. A cookie with which you add a product to the basket and which is stored for 365 days
3. A cookie that allows you to see which products you have previously viewed and which is stored for 365 days

Third-party traffic analysis software

This site uses the Google Analytics service for web data analysis provided by Google, Inc. ("Google"). These services help us improve your experience on our site. The service includes the use of cookies that are stored on your computer/device and contain information about your visit to our site, such as: duration of visit, pages visited, country you come from, type of browser you use, device you use, etc... If you want to learn more about Google Analytics services, including how to unsubscribe from the service, visit https://www.google.com/analytics/ and https://tools.google.com/dlpage/gaoptout.

Facebook and Google Adwords

We use the advertising potential of Facebook (Pixels), which is added to the pages of our site, which enables us to send data about the activities of visitors on the site. With the help of pixels, Facebook creates a special audience that visits certain pages or a set of pages where they have a conversation. We do not transfer or publish personal data to Facebook.

With the help of Google Adwords remarketing, we can create a customized audience that visits a specific page or set of pages and/or conducts a conversation on the site. We use the Google Adwords service to display advertising campaigns through specific and relevant ads to the created audience. We do not transfer or publish any personal data of our visitors to Google. On the page https://www.google.com/settings/u/0/ads/authenticated, you can make settings for the advertisements you want or do not want to see.

Information on the processing of personal data

Sky Cosmetics doo highly values ​​the relationship it has with its customers and is responsible for managing user information. Great care is taken to protect personal information, in accordance with existing privacy laws and in accordance with internal standards and practices.

When you submit your personal information to us, you consent to the practices of using the information as described in this Policy.

Data is transferred between Sky Cosmetics doo and the client in electronic form, via an encrypted internet connection, and then stored on an infrastructure that is protected against unauthorized access.

Legal basis for data collection and processing

The legal basis for the collection and processing of personal data is the consent of the person, which is given when establishing a contractual relationship in connection with registration or purchase, and all in accordance with the applicable legislation of the Republic of Serbia.

Person responsible for data processing
Sky Cosmetics doo
Registration number: 21558150
Legal representative: Ksenija Morić Tripić Email: info@bioxgn.com

Purpose of data collection and processing

We may ask you for your personal information in the following cases:
When registering a user account online
When purchasing a product
If you participate in sweepstakes, giveaways, surveys and research
Personal data is collected for the purpose of keeping records of which person purchased a product, as well as for the realization of rights and obligations arising from the contractual relationship regarding the purchase and warranty.

Personal data is stored until the client requests deletion for any reason.

Types of information collected

The information that Sky Cosmetics doo can collect is:
Name
Surname
Mailing address
E-mail address
Phone number
Date of birth
Compnay infromation (if it is a company)

Collecting information about or from others
If you provide us with information about other persons or if other persons provide information about you, it will be used exclusively for the purposes for which it was provided.
As an example of this type of information collection, we can provide a friend's address to which the order will be delivered.

Collected information is used to:

1. The needs of managing customers, their orders in the system and the execution of the service (delivery of the purchased product)
2. Provision of customer service/guarantee
3. Improving the effectiveness of our websites, marketing activities, services and offers
4. Sending information for marketing purposes

The collected data is not shared with any third party in or outside of Serbia.

Revocation of consent for data processing and legal consequences of revocation

Each of our customers has the right to revoke their previously given consent to the processing of personal data processed by Sky Cosmetics doo. The legal consequence of the revocation is the termination of the contractual relationship between Sky Cosmetics doo and the client, due to the impossibility of maintaining the contract in force, which entails the termination of the possibility of providing further services.